Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
LOOK NO FURTHER! We were unsure if a water heater replacement was even necessary. Brandon provided an honest, practical assessment. He actually gave us MORE reasons NOT to hire him - and his biggest concern was us feeling like we'd been pushed one way or the other. His insight enabled us to make an informed decision. Once we requested a replacement, he was communicative, careful, and COVID-safe as he took care of it in just a few hours. We are TOTALLY satisfied, and relieved, that we have the right product in our home.
Rivers arrived promptly and evaluated the leak in our master bathroom lavatory. After discussing the issue with him, we decided to order two new Delta faucets so they would match. We have an appointment for him to return and install both ...
Positive: Professionalism, Responsiveness, Value
Installed new zones heating and air conditioning system. The new system works great and the equipment and installation were exactly as described in the proposal. Technicians were respectful of my home, using drop cloths and floor protection to keep my carpets and flooring pristine. Highly recommended!!
Positive: Professionalism, Quality, Responsiveness, Value
There was some confusion about the time my new dishwasher was to be delivered and installed which aggravated me alot. People make mistakes, myself included.
However, Alex made sure I got it last night. He explained everything to me.
Positive: Professionalism, Responsiveness
James and Jimmie were great. Very responsive, timely and thorough on a big unexpected repair in the crawlspace. Explained everything well and completed the work as they said they would.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Brittany S. and Ivan P. went above and beyond on helping with getting a new hot water heater purchased and installed (including disposal of the old heater.) I will definitely call again!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Jonathan went out of his way to make sure my family was taken care of. He was very professional. He picked up our new water heater, delivered it and installed it promptly. Jonathan took time to explain how it functions and made sure I knew ...
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Daniel and Erick provided excellent service in changing out my heat pump to a new system. They were great!
The technician did maintenance on the air conditioner and furnace and he said everything was good.